Support Services

 

If you are an existing Canary client, we encourage you to connect with our team via the various support methods available to you. Our dedicated support services are accessible round the clock, 24×7, ensuring continuous assistance for all your cyber security needs.

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1300 655 523

24 hours a day, 7 days a week. 
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Support Portal

Services and ticket information.

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Live Chat

Available via MS Teams / Support.

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Email Support

For less urgent requests.

When directed by a Canary Support Engineer, download the On Demand Support Access to your computer. This will  install a small one-time remote application service and provide you with a Pin. Give this Pin to the Canary Engineer to allow them to connect to your computer.

Only use under the direction of a Canary Engineer.